Utility Billing

Utility bills are sent out quarterly in the months of January, April, July, and October. Payment is due by the due date as stated on the invoice, which generally 30 days from the bill date. If bills are not paid on time a 10% late fee will be added.

How to View Your Bill Online

You can view your utility bill online, and if you want, you can opt out of paper bills at any time, helping the City reduce costs. Give it a try; you will love the convenience. We will send you an email each time your new bill is ready to view. The newsletter is also sent with the e-bill. Just make sure that your pop-up blocker is turned off to ensure delivery. You can also sign up to receive the newsletter electronically as a separate email through the City's Email Updates.

Register to View Your Bills Online (Free Service)

If you have  already registered  on MuniciPAY to make payments, you are automatically enrolled in eBills. Simply click  HERE  and select the View Bills tab. Towards the bottom of the page, check "Yes" and then click Submit to go "paperless" if you would like us to stop sending your paper bills and help save money and resources.

If you have  not yet registered  for paying online, register here. (You do not have to pay online to view your bills online.) Enter your account number and your name. Then at the bottom of the page, click Select. Fill out your profile information. Please consider going "paperless" when asked.

That's it! With the next billing cycle, we will send you an email letting you know your bill is ready and a link to view your bill. Remember, you can easily make an online payment right from your email notification.

Opt Out of Receiving Paper Bills

You can take this step immediately or if you would prefer to test out receiving your emails electronically for a quarter or two, you can take this step at any time. Simply click here, go to the View Bills tab and select "Go Paperless."

Option 1: Pay Online

Click Here to make a payment through our secure payment processor, MuniciPAY. You can make a one-time payment or set up Auto-Pay for the amount of your bill or a fixed amount per transaction. You can also print MuniciPAY payment receipts, change how you pay, cancel Auto-Payments, and much more. Please consider having your bills send out only electronically by going to the View Bills tab and select "Go Paperless". This helps City reduce costs. For more information visit our Online Payments page.

Option 2: Pay by Phone

Call MuniciPAY toll-free 1-877-932-8478. Make sure to have your bill handy to provide your customer account number.

Option 3: Pay In-Person

Bring payments to City Hall during office hours (exact cash or check) or deposit (checks only) in our after hours drop box located at City Hall next to the front entrance.  Credit card payments may be processed in-person at the City Hall Office as well.

Option 5: Pay by Mail

Mail your payment to:

City of Maple Plain
 P.O. Box 97
 Maple Plain, MN 55359

Please contact Maple Plain City Hall at (763) 479-0515 or stop by in-person at 5050 Independence Street, Maple Plain, MN 55359 to discuss stopping/starting your utility services.

NOTE:  As of June 1, 2024 utility bills for a rental property must be in the property owner's name.  It is the property owner's responsibility to negotiate the billed amount with the tenant. 

As in other properties, it is the owner's responsibility to notify us of any changes to the account, including any updates to an owner's mailing address, name change, etc.

Residential Utility Rates - adopted 3.25.24 

Commercial Utility Rates - adopted 3.25.24

The City's utility billing includes water, sewer, and storm sewer drainage. In addition a water testing charge assessed by the state of Minnesota is also billed and remitted to the state.

Rates for all utilities are based on the funding required to cover operation, maintenance, and capital costs of the utility infrastructure which includes lift stations, water treatment plant, water mains and pipes, a water tower, sanitary sewers, and storm water management.

• Water charges include a minimum fee (Water Fixed Fee) plus an additional fee based on the number of gallons used (Water Volume)
• Every property connected to municipal water in the state of Minnesota is charged an annual connection fee to pay for water testing done by the Minnesota Department of Health. The City of Maple Plain collects this fee quarterly (Water Testing Fee, $2.45 per quarter) and reimburses it to the Department of Health.
• Sewer charges include a minimum fee (Sewer Fixed) that covers up to 1,000 gallons. If more than 1,000 gallons is used additional Sewer Volume is charged.
• The Storm Water Utility fee pays for cleaning, maintenance and improvements to the storm water treatment system throughout the City. Residential properties are charged $11.30 per quarter per lot and the charge for Commercial (non-Residential) properties is based on property zoning and billable acres.